Enterprise Systems · Legal Technology
Modernizing the Systems Law Firms Run On
17+ years inside AmLaw 100 firms, architecting CRM, Experience Management, data, and workflow systems that attorneys actually use.
Pre & Post Analysis
Map the current state before implementation, then measure adoption, gaps, and ROI after go-live so the system keeps improving.
Growth & Adoption
Identify where training, workflow changes, and automation can extend the value of the platform your firm already owns.
Tailored Training
Role-based materials for attorneys and staff — written in plain language, paced for billable schedules, and ready to reuse.
Gap Analysis
Current CRM & Experience Management System
A focused audit of your existing CRM and/or experience management platform: where data is stranded, where attorneys drop out of the workflow, and what a clean implementation path looks like.
Who I Work With
A limited number of engagements
I take on a limited number of engagements each quarter, typically with law firms and professional services organizations running established CRM or experience-management platforms. If your team has 50+ attorneys or a CRM rollout already in motion, this is the right fit.
Track Record
Systems Modernization, from the Inside
17 years engineering enterprise workflows and CRM platforms at AmLaw 100 firms — including firm-wide platform migrations and reducing attorney onboarding time through streamlined data entry and role-based training.
WHAT COLLEAGUES SAY
Recommendations
“She adeptly managed and executed responsibilities in an exemplary manner. She is insightful and detailed, and her skills and abilities are only surpassed by her kindness and positivity.”
“Working with Frances has left a lasting mark on me as a professional... you could always depend on Frances to show up calm, kind, and dependable. She worked with speed and excellence, and never felt that any project was below her.”
Request a Scoping Call
Tell me about your firm and where the system is straining. I reply within two business days.